Editor's Synopsis
Aaron Levie, CEO of Box, argues that the vast majority of AI use in five years will involve tasks we don't even perform today. He contends that in most areas of work, we are far from reaching peak demand — whether in healthcare services, coding applications, or other domains. The implication is that AI won't simply automate existing workflows but will unlock entirely new categories of work and value creation that are currently impractical or impossible.
This perspective pushes back against the narrative that AI is primarily a job-displacement technology. Instead, Levie frames AI as an enabler of unmet demand, suggesting that the real economic impact will come from expanding what's possible rather than just making current processes more efficient.