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Editor's Synopsis

Chamath Palihapitiya highlights a new investment strategy being tested by major venture firms including Khosla Ventures, General Catalyst, and Thrive Capital. The approach involves acquiring mature, low-tech service businesses β€” such as call centers, accounting firms, and similar operations β€” and modernizing them internally using AI tools.

This signals a notable shift in venture capital strategy, moving beyond funding startups toward buying established businesses with stable revenue and applying AI to dramatically improve their efficiency and margins. The trend suggests that some of the biggest returns from AI may come not from building new products, but from transforming traditional service industries that have been slow to adopt modern technology.

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