Editor's Synopsis
Sridhar Vembu, CEO of Zoho, shares his perspective on the evolving relationship between SaaS, APIs, and AI. He endorses the concept that "Every SaaS is an API" — the idea that AI-driven agents will contextually integrate underlying SaaS applications, replacing traditional user interfaces with a more seamless, intelligent experience.
Vembu encapsulates this vision with the phrase "AI is the UI" for SaaS, suggesting that the future of software interaction lies not in navigating individual app interfaces but in AI agents orchestrating multiple services on behalf of the user. This points to a significant shift in how SaaS products are built, consumed, and composed together.